I just setup my form 2 with everything today. I leveled it, hooked it all up, updated the firmware to 1.5, and uploaded a job via preform. When the printer head drops into the tank, it pauses after submerging, then the whole printer restarts/reboots, and the job is still in there as “cancelled”.
I’ve tried multiple jobs, and it’s happened with all of them.
Any ideas how to fix this?
Edit: using clear 2 resin in a brand new tank, 100 micron settings. Tested different power outlets too to see if the ups was killing it or anything. Same issue.
I downgraded to 1.3, and after sending a job, got “Error” “Failed to start print”. This happened with both form lab firmware and software, even after reupdating to 1.5.7. This is really frustrating, Since there’s no error code and I hoped it’d work out of the box. Hoping I don’t have to send it back
Thanks for your replies Schoner . I have a ticket open, but my printer is not and won’t be connected to the internet to upload diagnostics (hasn’t been added to the company network). Hoping for a response soon!