PreForm not detecting new firmware release?

I just notised v2.5 was released last month to Form 3 printers.
My printer is on 2.4 but the latest version of PreForm does not detect the 2.5 version for some reason?

Hey @Reine !

I just reached out to our software team to make sure this isn’t a known bug or anything that I wasn’t aware of, but it doesn’t seem to be on their radar.

If you’d like to dig into this issue a little further, please feel free to reach out to our support team here with a little summary of what you’re seeing and then they can log the bug properly!

Thank you!


Nice, it’s fixed in todays PreForm release.
Now if you could keep my one and only printer pre-selected when I open PreForm it would be even better :slight_smile:


I know they were looking into it based on your report.

Thank you again!

Hey @Reine

I work on the Product team here at Formlabs. Could you DM me a screenshot / video of what happens when you launch PreForm? It should have remembered your selected printer. If that 's not happening, we can investigate this further.