Just wondering if anyone has had any issues with their Fuse1 printers randomly selecting things from the menu? I’ve had it on multiple occasions whilst printers have been idle overnight that things have been selected. I even had one morning where I came into a machine that had tried to run a print with a completed print already in the machine! The display touch screens are always cleaned and free from dust so not sure what the issue is here.
It does remind me of this :
Fuse 1+ self prime after print - Support & Troubleshooting / Fuse 1 - Formlabs Community Forum
Maybe @henryqiu can review your log to see what happened ?
To be honest, yes.
We have found that if the Fuse is left on the camera screen and not touched for a long time, the button for priming the Fuse is virtually “pressed,” prompting the Fuse to clean the IR sensor in order to start the priming cycle.
We therefore always place the Fuse on the screen with the temperature and powder fill level overview. Then nothing happens, so we hardly ever have to deal with the problem.
But yes, sometimes the Fuse has a temporary mind of its own.
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Yes its commonly known as ghost touches by the formlabs techs.
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Ah this is a really good tip. Thank you.
This is exactly what happened! Thanks for tagging this.
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Hi @AntHope , thanks for letting us know about this phenomenon! You could try reseating the display cable. If it doesn’t help, please do open a support case here and we’ll look into this.
Reseat the display cable following the instructions in the applicable guide:
It’s an interesting idea to check the display cable. However, since this error seems to occur in the same way for several users, I think it’s extremely unlikely that the display cable is causing problems for everyone. In the same way…
I actually think that this is more likely to be a problem with the firmware or with the sensitivity of the display.
In my opinion, both of these could be ruled out if the buttons on the fuse for priming and starting printing were adjusted so that the buttons either had to be pressed for 2 full seconds or a slider movement had to be performed, such as when opening the fuse door.
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Hi AntHope, can you let me know what firmware version and build the Fuse is on? You can also upload logs via the settings menu and I can send it along to our engineers to take a look. We’re aware of the phantom “ghost” touches and are working to figure out what is causing them and how to prevent them.
Out of curiosity, can you also send a photo of your Fuse and the screen in its current state?