Offline printer

In the middle of 26 hour process print, it showed offline printer on dashboard although i can see it working normally. Any solution to this? This is first time happening to me, all time it was connected with wifi and sending all necessary informations email and stuff.

Definitely an issue I’d recommend reaching out to our support team about. They have access to some back-end information that might be helpful in diagnosing the issue!

turned off WIFI on printer, printer send to sleep, turn on printer, turn on WIFI on printer, connected to my network, working…

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.