I have owned my Form 3L since July 2021.
It took almost 1 month for me to receive onboarding.
The next month was then filled with technical troubleshooting.
When they finally sent me an LPU for replacement, printing could begin.
But immediately there were problems with the results again.
They exchanged my resin tank V1 for a tank V2.
And indeed, I was able to print almost error-free for almost 6 weeks.
Then suddenly the final nightmare began.
Since October, not a single usable print has left my printer.
All have sometimes more, sometimes less delaminations.
The extremely friendly and helpful customer support has since supplied me with about 10 new V2 tanks and replaced the lost resin. In the meantime, I have even received 2 more Form 3L printers as replacements. But even with these, not one usable print was produced.
Support has offered to print one of my print files in their lab twice in the meantime and, strangely enough, they were both flawless!? This still leaves me trying further.
But I am now very disappointed and desperate. They say a refund is not possible, time is flying and the warranty will end in a few months.
My planned art project as a source of joy has turned into a single source of frustration.
Sorry to say but I feel exploited as a beta tester of an immature product!