Okay so after a long and super confusing shipping debacle my form 3 arrived unannounced this morning. I brought it in and as I began unpacking my dream machine things started getting worse and worse.
It came half wrapped in a second cardboard box, which I thought nothing of until I removed it and found that the top half of the box, along with the foam, was shredded. With fingers crossed I removed the top layer of foam to find that the orange printer casing was completely shattered. I stop everything at that point and started looking for ways to fix this…
I reached out to formlab support and called any phone number I could find, but as of right now I am sitting here with no answers and an unusable printer. Is there anything else I could do at this point or is it just more of this waiting game? Any advice would be greatly appreciated. Thank you.