Heavy touchpoints craters

Funny how I made a post about how happy I am with my Form 4, supports, etc., and now I’m sitting here super confused.

I made a topic here: All Supports V2 settings suddenly disappeared

I don’t know what happened, but all Supports 2.0 options are gone for me after restarting PreForm today. Not sure if it’s some bug or if they disabled them.

Supports 2.0 was one of the reasons I decided to buy a Form 4. Before buying it, I saw reviews showing how difficult the standard supports could be to remove on this printer compared with some other printers. Then I saw Formlabs promoting Supports 2.0 as the solution, and it worked extremely well for me.

I have like 50 build plates and 150 models set up with these presets, and if they just disabled them, that’s hours of my work setting everything up wasted.

I think this is when they removed the presets:

3.61.0 build 551
Support presets removed: The support presets dropdown has been removed from the support flyout for Form 4 and Form 4L generation printers. Users who relied on a specific preset can download them at this page.

But I can’t find the presets I was using there - Reduced Density and Smaller Touchpoints 2.0. And what’s confusing is that I was still using these presets until today on versions of PreForm newer than 3.61.0.

Edit:
Ok, just found this: Removal of alternative support presets - #2 by Anna_Gillemot

Usage:

“turned out to be extremely low, and in some cases the presets were contributing to print failures. So we decided to remove them from Preform and move them to a support article.”

Yeah, but Supports 2.0 Reduced Density and Smaller Touchpoints are not there. At least regular Supports 2.0 is available.

But It sounds like they won’t be working on it anymore, or at least it won’t be a priority if the majority of people are happy with these poop V1 supports :expressionless:

I wish I had bought a HeyGears :stuck_out_tongue: I kind of knew Formlabs’ main audience was people printing drones, car parts and dental stuff rather than miniature painters, but Supports 2.0 made me think they actually cared about improving this side of the experience too. Im prefectly fine to fail prints sometiems if it means i can get cleaner results no supports marks etc. But hey they knwo better what i need