Grey V4.1 not selectable to reprogram tank

Support & Troubleshooting Form 3/3+
1

I recently filled a new tank with Grey V4 resin. After running out of V4 I ordered 3 cartridges of V4.1. I am trying to reprogram this new tank for V4.1, but there is no option for it in the Reprogram Tank menu. The only version I can select is Grey V4.

I really don’t want to waste this whole brand new tank of Grey V4 just to fill another brand new tank with Grey V4.1. How do I get around this? Do I really have to just pour it all into a fresh tank and start a print with V4.1 to get it to program as V4.1? Why can’t I just select to reprogram it??? So frustrating.

2

Found a fix after calling support.

If you send a job through the printer with Grey V4.1 selected as the print material, it will then put grey v4.1 on the list of selectable resins in the Reprogram Tank dialogue. Not sure why it wasn’t on the list to begin with, but whatever.

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