Formlabs, I'd like a refund on my payment. Sent you guys an email a few days ago and have not received any response

I hate to post publicly, but can someone please follow up on my request and refund my payment?  I cannot wait any longer for my order to ship.  I placed my order through the website and am not a kickstarter backer.


Apologies in the delay responding to your message. We are actively working through our backlog and will take care of your request ASAP.