Switched from Tough 2000 to Black V5. Changed out the hoses on the resin pump (inside hose too) and now the pump is not dispensing resin. have to manually fill the tray.
thoughts?
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Hi @Lantech50 ,
RĂ©ka from Formlabs Support here. An incorrectly installed resin pump tube may prevent resin from properly dispensing into the resin tank or stop the resin flow entirely. Please try reseating the resin pump tube following the steps in the repair guide Replacing the Resin Pumping System pump tube [EN].
If there’s no improvement, please reach out to our support team who’ll be able to help you further. Attaching a video of what is happening would be useful for them.
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Is there a way from the touch screen interface to start the pump?
Hi @Lantech50 could you clarify what you mean by “start the pump”?
to make sure the pump is working and is primed to dispense resin
replaced pump inner hose (and greased), replaced outer hose to 5L jug. Prints failing due to low resin, pump is not dispensing resin.
@Lantech50 Sorry to hear that the pump is still not working after these steps!
To continue troubleshooting, please open a case with our Support team here. If you can, please attach a video of what’s happening with the pump.
i’m beginning to wonder if the tank level sensor is not working. Since the pump isn’t dispensing resin, we are manually filling the tank. a few times we did not put enough resin in the tank and the print failed because it ran out of resin, not low level resin warning.
Video of the pump doesn’t show anything because thee pump never spins
@Lantech50 If after you have replaced the tubing and confirmed they are in the correct spot. Please try and recalibrate the resin level sensor. If after you run this calibration, you are still seeing the same issue. Please reach out to our support teamvia a support case.They will be able to further assist you.