Form2 shutting down while printing

Hello Community,

have an issue with one of our Form2 printers.
Starting a print the printer will shut down after a while. We never had this issue before.
Any idea?

Thank you very much in advance for your responses.

Best regards

Just so I’m 100% clear, is the printer actually power-cycling? Meaning after the shutdown, does it come back up as if you just restarted the printer?

Once it is shut down, i have to unplug and replug the printer. Then it will boot up again.
So yes we can call it kinda power-cycling.

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