Form Wash Gen 2 platform mounts falling off

While my Form 4 has been working great so far, I have been having some problems with the form wash when raising and lowering the prints into the wash. The Gen 2 wash includes really great platform mount arms to hold the build plate, so my first washes have been with the build directly on the plate, then I wash again with the print taken off the plate (I just leave it in the basket). I haven’t been removing the platform mount arms between these two washes, but I plan to now that I have had issues with these mount arms being knocked off by the raising and lowering of the basket into my IPA wash. I can’t imagine this is intentional, as the locking slots for the arms should have enough clearance to not be knocking the arms off even without anything sitting on them. Has anyone else had this problem? Outside of taking the arms out every other wash, is here something I should do? leaving them in is not an option when they keep falling off, as they hit the lid out of its slots on the way back up and cause a whole mess.