My Form 1+ stopped working today. The laser isn’t reaching the print area. After much investigation, I found that my y-axis galvo motor is not responding, and my x-axis one is (I tested this by switching the connections to make sure the problem was localised to the motor).
With a replacement part, I could fix this in about 5 minutes, and then recalibrate in another hour. Support have told me they won’t sell me a replacement part, and that I need to send it back for repair. I can’t do this, as I’m using the machine for jewellery casting, and I have a huge commission that has to be completed within the next 12 days.
Can anyone out there please tell me if they have one of these (perhaps in an old form1+) or if they know where I can buy one. I really don’t fancy spending about £1000 and waiting 4 weeks for a repair, when the issue is a simple stepper motor.