Hi @Formlabs1 ,
I’ve mentioned this several times in the past, both here and in the application feedback panel, but this is a bug that really needs to be addressed ASAP, either by allowing the user to drag the support-post bases around after generation, or fix the generator to actually do the right thing on it’s own.
In the image, you can see a small part (about 3cm tall, and 2mm thick). Printing it vertically, like many of my parts, produces the best print, except when the support generation algorithm works against me, and literally destroys my parts. I will not accept the ‘print it at an angle’ excuse as a solution. That does not fix the problem, it merely causes other, different problems.
It’s a bit hard to see on the clear part, so I’ve drawn black lines on the photo showing where the support sides are completely fused to the surface of the part. Supports are also fused on the backside as well. The tips of the supports are in the right location, and these are all I obviously want to touch the part.
I’ve increased the hieght of the supports on some other parts of a different geometry, and this can accidentally minimize this phenomenon somewhat, but that adds considerably to the print time for no good reason, and is not a fix - it’s an unintentional side-effect.
There is no way to remove the supports on the part in the image without destroying it. Which sucks, because otherwise it’s perfectly fine.
Obviously, the algorithm must make a complete pass after generation to verify there are no collisions of support posts to part. Either there is a parameter I can adjust (e.g. minimum distance of post to part) pre-generation, or I need to be able to drag the post base around (within some radius) post-generation. Dragging the post base so I can see it’s position in real-time would be the preferred method.
Please. Can you try to fix this problem? This is really effing up my ability to get things done.
Thanks.