We run a number of Form3s and Form2s and have just purchased another Form3 to add to the farm.
The printer was unboxed and powered up yesterday - but it seems that were is something quite quite wrong with it. t refuses to home the Z axis, and the first screen we get after boot is in red ‘ERROR’ - An unexpected error happened during initialization with the error code “PR_ERROR_GENERAL”
I’m pretty hacked off, this is a brand new machine and not really what we were expecting.
As a side, the supplied tank is showing something like 23000% over used, which I assume is a firmware bug?
I have contacted our supplier, but they have said they will need all day to investigate, and frankly this is a problem as we need the thing printing!
Thanks, in advance.