Any help is appreciated. I just purchased a brand new Fuse 1 with 2 build chambers. One of the brand new build chambers has now failed 2 jobs - Error 261 and now Error 259.
The other build chambers print the same jobs just fine. Did I get a lemon?
Congratulations on your new Fuse 1! I’m so sorry that you’re having difficulties with that one build chamber. If your other build chambers are printing successfully, then I suspect that the issue is with that particular build chamber and not your machine.
To get this issue resolved as quickly as possible, be sure to reach out to our support team. They’ll be able to investigate your issue more thoroughly and get you back to printing successfully!
we have the same problem with 259!
Is it realy the build chamber?
We have the same issues. We get error 259 and 261 with both build chambers. Printer is brand new and hasn’t printed one part. Support asked us to do some things which did not change anything. A spare part is now on the way which has to be installed by a technician who comes from a third party company where we have bought the printer. Now this company wants to charge us with 250€ travel costs, because travel cost would not be covered by the service contract.
What kind of business conduct is it to sell a defective device and then charge money to repair it?
Problems were solved with a new chamber …