Updating

General Discussion
1

Everytime it says I need an update. I hit download and it just goes away and closes the program. Then, I reopen PreForm and it opens fine with no update message. Then, when I use it again sometime later it opens with the very same update message, with the same version number? It doesn’t tell me its updating or doing anything…

2

At least on my Win7 PC, PreForm launches a browser process to do the download and I then have to execute the update manually. Look in your default browser’s DOWNLOADS folder and I bet you see an EXE you’ll need to run.

3

My browser is chrome and I have it send everything to the desktop. No idea what its doing. Between this and the wifi not working it’s really aggravating.

4

I use Chrome too. And right now sitting in the downloads folder is a file called “PreForm_setup_2.11.0.exe”. Is it possible it’s on your desktop but you’re just not seeing it?

I think there’s a direct download for both PreForm and the printer FW someplace on the site here. It shouldn’t be hard to find but I can’t steer you in any particular direction I’m afraid.

5
  1. Close Preform
  2. Google “Formlabs Preform”. Go to that link
  3. Click “Download” and once it is done install the software
  4. Enjoy!
6

Was there a problem with it updating on its own or ? I get going to redownload the whole program, but does the updater not work?

7

Mine is doing the exact same thing. After I hit ok several times and nothing happened, I just downloaded the update manually and it worked.

8

That’s what I’ve had to do on my Win 7 PC.