The printer cannot tension the tank (3B)

After latest update (september/23) my printer 3B doesn´t print because this error, I tried everithing, reboot, move motors, remove tank, etc, but nothing works.

Hi @Brunoforati,

Thank you for getting in touch! To troubleshoot this issue further, I would recommend contacting our Support Team. This error shouldn’t be related to the latest update, but rolling back is always an option if you would like to test that.