Tank Tension Error

I haven’t printed this part for awhile but it’s the same file that’s stored in the machine, which I selected to print. I loaded the correct tray and resin cartridges and it started printing but timed out after 45 minutes with this error. I opened up a service ticket but was just wondering if anyone else has seen this?

FormLabs2

Hi @bw17,

Thanks for reaching out and for creating a ticket! This tensioner error can have a few different causes. Our Support team will be able to troubleshoot to narrow this down for you.

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