Resin model V3 & Tank V2.1

Hi!
I used resin model V2 with tank 2.1 on my 3B . Firmware is up to date .
Now i installed V3 resin, i thought tank 2.1 was compatible …
But the printer refuses to reprogram tank .
Have i misunderstood ?

Hi @Pascaldeslandes,

Sorry for the late reply to this post, but I wanted to make sure that you were able to get in touch with our Support Team to get this problem looked into. Please do submit a ticket if not and they will be sure to help!