I have a Form 3L that shipped with a bad controller board, and then got lost in a warehouse during return shipping. The warranty is up on it now and Formlabs won’t sell me a replacement controller board so I’m just going to part it out. Nothing has been used. Let me know if you want any spare parts! bizy@bizymouse.com
Sent you a PM.
thats bullshit. if you have documentation of the warranty repair was initiated during the warranty period, they should be covering this instead of trying to bully you under the rug.
This is absolutely worth a phone call to a lawyer.
Oh this is just lost freight that I purchased. I’m sure the original RMA was handled for the original owner after sufficient time elapsed for the printer to be marked as lost in shipment. Basically that is what I was told by support but they won’t sell me a new board because they consider that to be a part that makes the printer obsolete if it breaks. Even if it broke before it was ever used… and they would love to sell me a Form 4 lol.
I decided I’m better off with two regular Form 3s anyway for my use case anyhow.
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