No offence taken, I’m just more displeased about the time limit on customer service than anything else. What will happen if my printer breaks and needs service? Sure I can just buy the new Form 3, but I’m the kind of person that likes to get as much life out of a tool as possible even if the ROI already played out long ago. Just no happy is all.
Edit: As an example, the first week I had the printer, the laser went faulty and needed servicing. What option will there be for me if something like that happens after 4 years?
Edit: @armstrongc93
I have no problems with everything you just said, sounds right for everything CAD related. I’m sorry but I just can’t help feeling down about it, specifically the customer service. I’m just starting my business and it’s custom figurines, so my printing frequency is no-where near yours.
I’m fully aware for how long the Form 2 was available before I purchased one, but FormLabs themselves have said in the other thread that a lot of parts are compatible between the Form 2 and Form 3, so why limit the customer service time?
Again, FormLabs can do whatever they want. Just expressing my disappointment is all.