I purchased a brand new Form 2 and I’ve run into several issues I could use your help with.
There was no power cable in any of the boxes, neither was there one in the finish kit. I found one around the house and got the printer running, no problem.
The cartridge bite valve was sealed shut, something I was told to check by the dealer. Lots of squeezing revealed no slit, so I gently made one with a scalpel and all seems fine. The printer is on the wifi network, but for some reason Preform can’t find the printer. The IP address when entered manually also doesn’t help. I connected via usb and managed to update the firmware.
But both before and after the firmware update I’m also getting a no cartridge error. The contacts are all looking good (it’s a new printer, new cartridge after all) but I can’t get passed the no cartridge error.
Any tips on how to solve this?