FORM 4 Tough 2000 v2 - Slow Tank Filling

After using 3 material cartridges (resine Tough 2000 v2 - 1 liter) on my Form 4 printer, I found the slow filling warning always on screen, to solve this I manually discharge the resine form the cartridge to the tank (by squeezing the cartridge directly on the tank), my local supplier in Spain (SOLID PERFIL 3D) told me that the issue is already communicated to FormLabs but we need to wait for a firmware update. Anybody here had this same issue? anybody knows if there is a planned date for this firmware update? Thank you!

@eufracio_cueto We don’t currently have an update on a firmware fix for this. Please make sure you’re on the latest firmware version, 1.15.0.

Secondly, there is some updated information on our support site, Using Tough 2000 Resin, which may be helpful to you in the meantime.

Also, you can always create a support case with us, and we’ll be happy to work with you one-on-one to see if there is anything else we can do to help you print with efficiency.

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I have this issue. I had two botttles dated 251009 that were fine, and another one dated 251105 that produced this warning quite early in its usage. I printed the shim and it still produced this warning. I am on my second bottle dated 251105 and have not had the same issue so far. One small difference between the problematic bottle and the others is that is was kept in a warm place for longer than usual before installation. Normally we keep it there overnight and this allows us to properly shake and mix the resin in the bottle before opening the sealed plastic bag it comes in. I think the one which had the valve problems was in there for a few days before it was mixed and installed. I am sure it did not produce the error immediately though. Perhaps the elevated temperature catalyses the swelling issue that they discuss in the support site.

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