Please help. I’m having an issue where no matter what I do or clean, when I use my durable v2.1 tank it always gives the debris on build plate/in tank error. I’ve made sure the build plate is clean and the tank is clear of debris. I’ve also made sure to clean around the sensor to make sure nothing i…

Hi @dhudson55 If your printer is constantly throwing the debris detected error, we’d recommend to follow the steps from this article. You already cleaned the tank and printed a cleaning sheet, so next up would be the build platform alignment. Please double check if you’re on firmware 1.11.1 and y…

I’ve been having the same issue since day 1. Brand new printer, brand new tank, brand new mixer, brand new resin… with the grey resin, I was able to tell it to ignore the error and had 2 successful prints. with the durable resin, same scenario, brand new printer, brand new tank, brand new resin, sam…

Hey @alexreyes_onq So sorry you’re experiencing this debris error - this definitely shouldn’t be happening. If you updated to the latest firmware and followed the article steps above and still having this issue, we highly recommend reaching out to our Support team by phone or email to quickly get t…

Hello Diana, I have not had the chance to filter the resin tanks but, what really upsets me, is that this issue happened the very first time I tried to print something… with a brand new everything (printer, resin tank, mixer and resin container). The issue is not only with the durable resin but al…

@alexreyes_onq that’s 100% not normal behavior - please do contact support so we can fix this as quickly as possible for you. Sorry again for this experience!

Thanks Diana. Already submitted a communication to the support team. Waiting for their response now. Regards

Great, don’t hesitate with any other questions.

Form 4 Durable V2.1 giving debris on build plate error even after cleaning

Support & Troubleshooting Form 4/B/L

MattRForerunner May 1, 2025, 5:19pm 10

I had this happing alot and i ended up need to calibrate the build platfrom it wasntgoing in level causing the error

Form4 critical mixer failure

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Form 4 Durable V2.1 giving debris on build plate error even after cleaning

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