Error code 1 again and again

When I got back from vacation and the printer was out of commission for 4 weeks, I kept getting error code 1. I have the latest version of Prefrom and the latest software on the printer. I’ve never had this problem before. I have a Pro Service plan, can I make phone calls to someone?

You can check the error code here and try to solve it initially. If it still doesn’t work, please contact after-sales support in time

Hi @charger_01,

In case the above steps do not help, I wanted to pass along our Contact Support page. Please feel free to get in touch if needed.