My printer problem

Looks like it may have been damaged in shipment to you, or someone tried to pull the resin tank off the printer incorrectly and with too much force.

Unfortunately, you will need FL to fix this, it does not look like a “user serviceable” part. Have you opened a Ticket with FL technical support (US) for this? Maybe they can lend you a printer while yours is being fixed…

I have had a similar problem with products I’ve purchased from Europe and Asia. Issues that need warranty repair require the product be shipped back to the manufacturer and it always takes a long time.