Tank Failure, Help, Hardened resin on Optical Window

Help! Printing with Clear on Friday and the Tank floor separated and leaked clear resin all over. It was printing for a while before it stopped with an error so there is hardened resin on the optical window. I have put in two requests for help from Formlabs support this week and nobody is getting back to me. I am down and have prints I need to do for clients. Anyone know how to clean hardened and liquid resin from the optical window without scratching it? Appreciate any advice. Also, Is there a phone number for Formlabs support?

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