Preform Dashboard Crash

Support & Troubleshooting
1

Good morning,

I just recently updated Preform from 3.24.2 to 3.26.0 and now I am unable to access the Dashboard menu. Clicking on the Dashboard button in the bottom left causes the program to immediately crash. Has anyone else seen this? Does anyone have any troubleshooting tips? Should I just uninstall and go back to 3.24.2?

There are other odd behaviors in the software like menu drop downs appearing in the middle of the menu bar rather than anchoring to the chosen menu but it’s possible that’s an issue with my NVIDIA desktop manager not syncing correctly with the program after the update

I am running Windows 11 from a Dell Precision 7560 if that helps

Thank you,
Mario

1 Like
2

Hello @marnone01 ,

Thank you for reaching out to let us know; I believe that we have an open support ticket with you currently and will continue to work with you there. I just wanted to make sure that I touched base on this post to make sure that this issue was being worked on.

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