I received mine on Thursday. First print failed badly. Already sent an email to support.
I believe with mine it has to do with laser alignment. It’s also a bugger to get level but i have seemed to have fixed that. I asked ALLOn Scale here since he’s had the most success. I filled the resin tank with a gray resin manually first before the cartridges dumped there’s into the tank. Saved a ton of time and it seems to be functioning normally. Mine showed up and is put together very well with nothing out of wack that way.
I updated to the latest firmware before attempting a print at all. But again it did not turn out well. I moved to a smaller print and let one side print it and it turned out good. Machine is basically a full beta unit and needs some major work to become a full time workhorse.