I submitted a ticket but was wondering if anyone else has gotten this message and can explain. My print was appr. 20 layers in when it errored.
Thanks,
Dan Alexander
I submitted a ticket but was wondering if anyone else has gotten this message and can explain. My print was appr. 20 layers in when it errored.
Thanks,
Dan Alexander
Hi @danalex,
Error code 186 typically means that there was an issue with the tensioner when it was trying to pull out the slack in the tank film; this can either happen with old tanks or if there is a disconnect with the tensioner. Support should provide you with all of the troubleshooting steps required to get you back up and running!
Corey,
Thanks for the quick response!
Happy to help! I try to scan the forum each morning and evening for cases that would be best handled by Support, I was able to catch this one pretty quickly :]
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