Can't order anything - no international store


#1

I’m in New Zealand and recently have a problem where the store thinks I should be using the US-EU store, then I can’t order anything as NZ is not listed. The international store was formlabs.com/store/int now I only get formlabs/store/us_en. (Even though my address book only shows NZ)

This is a big problem for me as we need material and have customers waiting.
Customer service seems unable to respond to this issue.

Anyone else have this problem?


#2

The EU store doesn’t appear to be working either (and I’m in Europe). I just get a “_customer isn’t allowed to” error when trying to add something to the shopping cart.


#3

Any update on this? I’m in Australia and see the same problem…


#4

There are resellers in both Australia and New Zealand. See this page