Formlabs Website Store Support

Resin cartridge calculation issue


#1

My Form 3 isn’t tracking the resin in the cartridge properly.

It will say I have 400 ml of material left, but it’s completely empty.

Is this a user error? Or is there a firmware update that can better calculate resin usage?


#2

It’s busted. I have similar results.


#3

Hey @justinpeter,

Thanks you for your post, and I’m so sorry for the frustration!

Print time/resin estimates are something we’re always looking to improve and that work will continue to happen. That being said I realize that doesn’t help you in this specific instance.

If your estimates feel wildly off, I would recommend reaching out to our support team at the link below and we’d be happy to investigate further. The last thing we want is for your print experience to be frustrating or confusing in this way.

https://support.formlabs.com/s/contact-support?language=en_US