Hi everyone,
I wanted to share that we have an update on Form 2 Ongoing Support as of today. Please see below and let us know if you have any questions and concerns.
On behalf of the Formlabs team, thank you for continuing to trust us with your 3D printing needs. We would like to share two updates about our ongoing support plan for Form 2.
For the past three and half years, we’ve been able to provide certified refurbished Form 2 printers to our customers. At this time, we have discontinued sales of certified refurbished Form 2 printers, effective immediately. We will continue to honor warranty terms on any purchased, in-warranty Form 2 printers by providing you with a certified refurbished Form 3 or Form 3B printer. Please contact support@formlabs.com if you have any questions or concerns about your Form 2 printer.
We know that many of you still depend on the Form 2. We remain committed to provide consumables, spare parts, and service well in the future. Here’s a recap of our ongoing support plan.
Form 2 Consumables (Resin Cartridges, Resin Tanks, Build Platforms): We will continue to sell Resin Tanks (Standard and LT), Build Platforms, and our current library of materials for the Form 2. We have a dedicated user base, and we want to enable you to print using Form 2’s through at least December 2023.
Form 2 Support: We will continue to provide you with industry-leading customer support through at least December 2023. Customers and partners can continue to contact Formlabs for any questions or help. As always, you can still contact us to learn more about additional services like our Pro Service Plan.
Form 2 Spare Parts: We will continue to supply user-replaceable spare parts through at least December 2023.