I was about to buy my first formlabs printer last night, but when I went to checkout my referral discount was gone. I had my cart saved on the old site and the discount still shows up. Anyone know of a fix coming? I need to order asap but that $500 discount was integral
Hello, we’re sorry for the headache right when you were ready to buy! The referral program is still available. With the launch of our new store, the automated code function at checkout is just temporarily offline.
We absolutely want to make sure you get that $500 discount. Since you’re ready to order now, please reach out to us directly with the code. We’ll manually apply it to your account right away so you can get your order placed.
Hello,
I’m attempting to get the referral code applied manually with Kyle Riggs in sales, but apparently the code that works on the old website is not enough information for him to apply it. He said I need an email of the referral code but I don’t have access to that. If I can’t get this resolved soon I’ll probably just go with an fdm printer company. I just wanted to touch base since you had reached out previously.
Thank you,
Ramon Solorio
Hello Ramon,
Thank you for letting us know you are still facing some hurdles with the process! I’m going to reach out via DM so we can look into the details and get this sorted out.