My form 2 has only 9 months.
Since ± 2 months ago I have problems with the quality of prints.
Here the support service has been guiding me to clean the transparent base and the inner mirror.
The technical service is fine.
The quality has been better since then, but there is still a problem.
The service explained that probably the galvo mirrors must have dust, or can need an adjust.
My surprise is:
1- This happens only 9 months after buy the printer, only spending 1 resin tank replaced now with a new one.
2- The technical service informs that this cleanning / adjust has a cost of 229 Euros because as they explained, the clean of dust is out of warranty.
Here in Europe the warranty is of 2 years. Less than 1 year… and needs aditional cost for maitenance ? Is… as is ?