I have the same experience bad experience. I ordered their very overpriced dental resins twice, they always came months later, shipped in parts. You market yourself as a industrial company, but you are not reliable with shipping times. What the f*ck do I tell my patients? ‘listen, I’m just waiting on this resin, so that I can print your teeth.. I have no idea when it will arrive, because on the website it doesn’t say that it is shipped for the last few weeks. You will have to go without teeth in the meantime.’ Terrible experience! If I knew this, I wouldn’t have bought a Formlabs printer.
Hi Ozrenradic - I lead sales and customer service at Formlabs. I’m so sorry we let you down here. I’d love to hop on a call to hear your input firsthand and see what we can do to make it right. Can you send me an email at nick.graham@formlabs.com?
What happened with the yellow pigment from order# # NL-007010101?
@ozrenradic We’ve looked into it and sent you a direct message!