I’m sorry to hear that your printer is having some problems. There are a few things that come to mind. A number of people have been reporting good success after cleaning their mirrors. That’s definitely something that you should work on after opening a ticket with our support team. They’ll be able to walk you through the steps necessary, as well as diagnose other issues you may be potentially seeing.
I am sorry that you’re having such irregular prints, but our team will get on the road to printing bliss as soon as they can! The more pictures the better, of course.