I’m sorry, but I don’t think that was meant to be demeaning in any way, it was a simple statement of fact, that it’s not that hard to figure it out how to improve on it, and someone (or more than one person) at FormLabs should be able to do it.
A demeaning/sarcastic statement would have been something on the lines of “That’s so simple it’s child’s play, but I guess that’s too much to ask…”
Now that’s demeaning!
And I already have a good job so I don’t need a new career.