Win10 reboot loop after PreForm update to 3.5.0, "Kmode exception error"


#1

Has anyone experienced this:

  1. Updated to PreFrom 3.5.0 from 3.4.6.

  2. Win10 suffered a “blue screen of death” error sending the computer into a reboot loop where the computer would constantly try to reboot and not fully load Windows. The error read “Kmode exception not handled error”. This error is often associated with corrupt drivers or McAfee antivirus issues. I’m not running McAfee.

  3. Reset the computer to an earlier restore point (which takes a few hours). The Windows reset also reset PreForm to 3.4.6. The computer booted and operated normally.

  4. Updated PreForm from 3.4.6 to 3.5.0 again.

  5. Win10 suffered another Kmode “blue screen of death” error sending the computer into a reboot loop.

I am not aware of any other software or hardware updates on my computer that occurred before the Kmode error.

Has anyone else had any trouble after updating PreForm from 3.4.6 to 3.5.0?


#2

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.