# What Now - Form 2 Optical Test the Cleaned - Please Help

**URL:** <https://forum.formlabs.com/t/what-now-form-2-optical-test-the-cleaned-please-help/33464>\
**Category:** Form 2\
**Created:** [March 11, 2022, 3:07pm UTC](https://forum.formlabs.com/t/what-now-form-2-optical-test-the-cleaned-please-help/33464 "2022-03-11T15:07:56Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![innovtr](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.formlabs.com/innovtr/32/18606_2.png) [@innovtr](https://forum.formlabs.com/u/innovtr)\
**Post date:** [March 11, 2022, 3:07pm UTC](https://forum.formlabs.com/t/what-now-form-2-optical-test-the-cleaned-please-help/33464/1 "2022-03-11T15:07:56Z")

</div>

Can someone that knows their way around the Form 2 please let me know what I should do now? I cleaned all optical and galvo mirrors twice. This allowed the optical test pillars to now show numbers which it did not before. But my prints are still ragging and the layers are very visible at medium res. Any clues what to go at now? This machine has approximately 80 hours. Thank you

 ![Screen Shot 2022-03-11 at 09.04.37](https://us1.discourse-cdn.com/flex025/uploads/formlabs/original/3X/3/c/3c5bd98b429ca51b3b3016b7c36e210349b9841d.png)

---

<div class="post-metadata">

**Author:** ![Titon](https://avatars.discourse-cdn.com/v4/letter/t/bcef8e/32.png) [@Titon](https://forum.formlabs.com/u/Titon)\
**Post date:** [March 13, 2022, 9:28pm UTC](https://forum.formlabs.com/t/what-now-form-2-optical-test-the-cleaned-please-help/33464/2 "2022-03-13T21:28:30Z")

</div>

Still looks like the laser is underpowered. Can you explain what you cleaned the mirrors with?

There is a possibility that the mirrors still have some residue on them. You might have to contact tech support and upload your diagnostic file so formlabs can see what your laser power is at after cleaning.

---

<div class="post-metadata">

**Author:** ![Randy\_Cohen](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.formlabs.com/randy_cohen/32/1500_2.png) [@Randy\_Cohen](https://forum.formlabs.com/u/Randy_Cohen)\
**Post date:** [March 14, 2022, 5:39am UTC](https://forum.formlabs.com/t/what-now-form-2-optical-test-the-cleaned-please-help/33464/3 "2022-03-14T05:39:54Z")

</div>

You cleaned once, tried it and still had a problem, and then cleaned again and tried it and still had a problem, or you actually cleaned the mirrors 2x before trying it for the first time?

---

<div class="post-metadata">

**Author:** ![Corey\_M](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.formlabs.com/corey_m/32/18987_2.png) [@Corey\_M](https://forum.formlabs.com/u/Corey_M)\
**Post date:** [August 4, 2022, 1:32pm UTC](https://forum.formlabs.com/t/what-now-form-2-optical-test-the-cleaned-please-help/33464/4 "2022-08-04T13:32:27Z")

</div>

Hi @innovtr,

Apologies for the late reply, but if you haven’t already [opened a ticket with our Support Team](https://support.formlabs.com/s/contact-support?language=en_US), they should be able to help you work towards a solution.

---

<div class="post-metadata">

**Author:** ![innovtr](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.formlabs.com/innovtr/32/18606_2.png) [@innovtr](https://forum.formlabs.com/u/innovtr)\
**Post date:** [November 13, 2022, 7:48pm UTC](https://forum.formlabs.com/t/what-now-form-2-optical-test-the-cleaned-please-help/33464/5 "2022-11-13T19:48:41Z")

</div>

I fixed this by cleaning the servos again myself. No need for any support or taking it in.