# Website problem when trying to order a Form 2

**URL:** <https://forum.formlabs.com/t/website-problem-when-trying-to-order-a-form-2/6676>\
**Category:** Support & Troubleshooting\
**Created:** [November 6, 2015, 9:08pm UTC](https://forum.formlabs.com/t/website-problem-when-trying-to-order-a-form-2/6676 "2015-11-06T21:08:21Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Declan\_Halpin](https://avatars.discourse-cdn.com/v4/letter/d/74df32/32.png) [@Declan\_Halpin](https://forum.formlabs.com/u/Declan_Halpin)\
**Post date:** [November 6, 2015, 9:08pm UTC](https://forum.formlabs.com/t/website-problem-when-trying-to-order-a-form-2/6676/1 "2015-11-06T21:08:21Z")

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Hi guys & gals,

I’m trying to order a Form 2, and I have successfully logged in & put the items in my cart. But when I try to checkout, the website keeps asking me to enter my state (MA). I’ve entered it and clicked in a new cel to make sure it’s there, but when I click to continue, it clears my state and asks me to enter again. Anyone else seeing this?

dh

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**Author:** ![Jory](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.formlabs.com/jory/32/229_2.png) [@Jory](https://forum.formlabs.com/u/Jory)\
**Post date:** [November 10, 2015, 4:20pm UTC](https://forum.formlabs.com/t/website-problem-when-trying-to-order-a-form-2/6676/2 "2015-11-10T16:20:17Z")

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dh, are you still having this issue? What internet browser are you using?

Jory

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**Author:** ![Declan\_Halpin](https://avatars.discourse-cdn.com/v4/letter/d/74df32/32.png) [@Declan\_Halpin](https://forum.formlabs.com/u/Declan_Halpin)\
**Post date:** [November 10, 2015, 5:43pm UTC](https://forum.formlabs.com/t/website-problem-when-trying-to-order-a-form-2/6676/3 "2015-11-10T17:43:14Z")

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I actually just ordered over the phone. I am using Chrome. I have/had 2 email addresses on file, and Aviel thinks maybe this had something to do with it. They were both MA addresses, if that matters.

dh

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**Author:** ![Jory](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.formlabs.com/jory/32/229_2.png) [@Jory](https://forum.formlabs.com/u/Jory)\
**Post date:** [November 11, 2015, 5:13pm UTC](https://forum.formlabs.com/t/website-problem-when-trying-to-order-a-form-2/6676/4 "2015-11-11T17:13:10Z")

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dh, glad everything worked out!

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**Author:** ![system](https://us1.discourse-cdn.com/flex025/uploads/formlabs/original/3X/5/b/5bc2bdf993ff27c2e0eecab5010b25626fbb327a.png) [@system](https://forum.formlabs.com/u/system)\
**Post date:** [November 25, 2015, 5:13pm UTC](https://forum.formlabs.com/t/website-problem-when-trying-to-order-a-form-2/6676/5 "2015-11-25T17:13:54Z")

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Closed on November 25, 2015, 5:13pm UTC

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