# Usb connectivity woes

**URL:** <https://forum.formlabs.com/t/usb-connectivity-woes/16259>\
**Category:** Form 2\
**Created:** [December 10, 2017, 3:33pm UTC](https://forum.formlabs.com/t/usb-connectivity-woes/16259 "2017-12-10T15:33:33Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![ChrisTaylor](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.formlabs.com/christaylor/32/7683_2.png) [@ChrisTaylor](https://forum.formlabs.com/u/ChrisTaylor)\
**Post date:** [December 10, 2017, 3:33pm UTC](https://forum.formlabs.com/t/usb-connectivity-woes/16259/1 "2017-12-10T15:33:33Z")

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My form 2 has always printed marvelously, but USB connectivity has always been a hassle. Nothing seems to help this issue… I have tried uninstalling old versions of preform, and this seemed to help for a while, but no matter what I do, I always end up back where I started. I always end up unplugging the printer’s power and USB cables, restarting preform, and restarting my computer, until I find the magic combination that allows me to connect. No single combination of actions works reliably.

Is anyone else having this problem? Has anyone found a solution (some background process that needs to be stopped, etc.)?

I am using the latest software and firmware, and my computer runs WIndows 10.

Thanks!

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**Author:** ![ChristopherBarr](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.formlabs.com/christopherbarr/32/645_2.png) [@ChristopherBarr](https://forum.formlabs.com/u/ChristopherBarr)\
**Post date:** [December 10, 2017, 11:17pm UTC](https://forum.formlabs.com/t/usb-connectivity-woes/16259/2 "2017-12-10T23:17:27Z")

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Try a different USB port on your computer. I have an F1+, not an F2, but if the F2 is USB2, use a USB2 port. If it’s USB3, use a USB3 port.  
In any event, simply re-plugging the USB should be sufficient to ‘jiggle-the-handle’ in all but fubar’d computer USB port or damaged cable cases.

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**Author:** ![system](https://us1.discourse-cdn.com/flex025/uploads/formlabs/original/3X/5/b/5bc2bdf993ff27c2e0eecab5010b25626fbb327a.png) [@system](https://forum.formlabs.com/u/system)\
**Post date:** [December 24, 2017, 11:17pm UTC](https://forum.formlabs.com/t/usb-connectivity-woes/16259/3 "2017-12-24T23:17:31Z")

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