# The model sticking to resin tank **URL:** \ **Category:** Form 2\ **Created:** [March 8, 2017, 8:10am UTC](https://forum.formlabs.com/t/the-model-sticking-to-resin-tank/12233 "2017-03-08T08:10:08Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![3DSOLUTION](https://avatars.discourse-cdn.com/v4/letter/3/b9e5f3/32.png) [@3DSOLUTION](https://forum.formlabs.com/u/3DSOLUTION)\ **Post date:** [March 8, 2017, 8:10am UTC](https://forum.formlabs.com/t/the-model-sticking-to-resin-tank/12233/1 "2017-03-08T08:10:08Z")
Hi Guys, I am a newbie on form2 and I got a problem with my Form 2. when i start to print a model, the machine run normally like usual, after running about 1- 2 hours the model sticking to the resin tank suddenly. is it normal or there is a problem with my machine? if there is a problem, pls help me how to fix it? You can see the details on the video by clicking the link below : " [https://www.dropbox.com/s/7q4t3kv7a9arrao/WhatsApp%20Video%202017-03-08%20at%201.46.53%20PM.mp4?dl=0](https://www.dropbox.com/s/7q4t3kv7a9arrao/WhatsApp%20Video%202017-03-08%20at%201.46.53%20PM.mp4?dl=0) " [https://www.dropbox.com/s/7q4t3kv7a9arrao/WhatsApp%20Video%202017-03-08%20at%201.46.53%20PM.mp4?dl=0](https://www.dropbox.com/s/7q4t3kv7a9arrao/WhatsApp%20Video%202017-03-08%20at%201.46.53%20PM.mp4?dl=0) Thank You ---
**Author:** ![fantasy2](https://avatars.discourse-cdn.com/v4/letter/f/a88e4f/32.png) [@fantasy2](https://forum.formlabs.com/u/fantasy2)\ **Post date:** [March 8, 2017, 9:50am UTC](https://forum.formlabs.com/t/the-model-sticking-to-resin-tank/12233/2 "2017-03-08T09:50:46Z")
Can you please share a picture of the part orientation in preform? ---
**Author:** ![Frew](https://avatars.discourse-cdn.com/v4/letter/f/c0e974/32.png) [@Frew](https://forum.formlabs.com/u/Frew)\ **Post date:** [March 8, 2017, 4:13pm UTC](https://forum.formlabs.com/t/the-model-sticking-to-resin-tank/12233/3 "2017-03-08T16:13:29Z")
It’s a little tricky to determine what’s going on from the video. Seconding @fantasy2’s request for the .form file or part orientation in PreForm. It looks like it might be possible that a portion of the model is unsupported which is causing it to adhere to the tank. ---
**Author:** ![3DSOLUTION](https://avatars.discourse-cdn.com/v4/letter/3/b9e5f3/32.png) [@3DSOLUTION](https://forum.formlabs.com/u/3DSOLUTION)\ **Post date:** [March 9, 2017, 1:53am UTC](https://forum.formlabs.com/t/the-model-sticking-to-resin-tank/12233/4 "2017-03-09T01:53:16Z")
Hi Guys, Thanks for you guys replying me here is the pic ![](https://us1.discourse-cdn.com/flex025/uploads/formlabs/original/2X/b/b7446c5f494069c387372903e383dc0e0c42e523.png) and i also attached the .form file [dhm47-2069m-tail\_ft-NEST.form](https://forum.formlabs.com/uploads/formlabs/original%20/2X/5/5fe24989ac6300de5fcccbd297c48fc89c0d2fc9.form) (480.9 KB) please let me know if i didn’t do the proper setting. Thank you ---
**Author:** ![Frew](https://avatars.discourse-cdn.com/v4/letter/f/c0e974/32.png) [@Frew](https://forum.formlabs.com/u/Frew)\ **Post date:** [March 9, 2017, 7:31pm UTC](https://forum.formlabs.com/t/the-model-sticking-to-resin-tank/12233/5 "2017-03-09T19:31:48Z")
I’m having trouble downloading that file. Can you send over a link using a file sharing service like dropbox or google drive? I’ll make sure everything is working correctly in terms of file hosting on our end in the mean time. ---
**Author:** ![kevinduhe](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.formlabs.com/kevinduhe/32/7999_2.png) [@kevinduhe](https://forum.formlabs.com/u/kevinduhe)\ **Post date:** [March 9, 2017, 7:43pm UTC](https://forum.formlabs.com/t/the-model-sticking-to-resin-tank/12233/6 "2017-03-09T19:43:17Z")
He (or more likely the forum software) accidentally had a line break in the URL. Here is the correct URL [https://us1.discourse-cdn.com/flex025/uploads/formlabs/original/2X/5/5fe24989ac6300de5fcccbd297c48fc89c0d2fc9.form](https://us1.discourse-cdn.com/flex025/uploads/formlabs/original/2X/5/5fe24989ac6300de5fcccbd297c48fc89c0d2fc9.form) KD ---
**Author:** ![3DSOLUTION](https://avatars.discourse-cdn.com/v4/letter/3/b9e5f3/32.png) [@3DSOLUTION](https://forum.formlabs.com/u/3DSOLUTION)\ **Post date:** [March 10, 2017, 2:25am UTC](https://forum.formlabs.com/t/the-model-sticking-to-resin-tank/12233/7 "2017-03-10T02:25:59Z")
@kevinduhe, thanks for the correct URL. @Frew, have you got the .form file from kevin’s URL? Thank you guys ---
**Author:** ![Frew](https://avatars.discourse-cdn.com/v4/letter/f/c0e974/32.png) [@Frew](https://forum.formlabs.com/u/Frew)\ **Post date:** [March 10, 2017, 8:42pm UTC](https://forum.formlabs.com/t/the-model-sticking-to-resin-tank/12233/8 "2017-03-10T20:42:59Z")
I’ve got it. Nice detective work by @kevinduhe ;). If that errors repeats itself, I’ll make sure we look into it. That model looks to be really well oriented and I’m not seeing any suspect unsupported surfaces. Can you [open up a ticket with our support team](https://support.formlabs.com/hc/en-us/re) so that we can help to troubleshoot further? ---
**Author:** ![system](https://us1.discourse-cdn.com/flex025/uploads/formlabs/original/3X/5/b/5bc2bdf993ff27c2e0eecab5010b25626fbb327a.png) [@system](https://forum.formlabs.com/u/system)\ **Post date:** [March 24, 2017, 8:43pm UTC](https://forum.formlabs.com/t/the-model-sticking-to-resin-tank/12233/9 "2017-03-24T20:43:28Z")
This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.