Yep I finally figured out I got shipped a bad laser to begin with the thing never worked as advertised for me. I used open mode and castable setting now to be able to print black v4 and ive finally gotten supports to work.
I checked every single possibility and the support guys were kind to help (Not there fault) I can only imagine the crap they must get on a daily basis from people having issues. But even cleaning multiple times, levelling, new resin new tank new build platform new glass window It finally now came down to the lasers power. If I had the knowledge I do now I would have known what kind of test to run. You live and learn.
Such a pain that they cant just sell a cheap 3d printed laser and galvo housing instead of the cnc machined part they have I would buy a replacement instantly. I know it would really help the community out.
The current replacement cost or refurbishment is a joke, we are not all made of money and if my printer worked as advertised I’d be buying tonnes of resin. The experience for me in short has not been a good one. The diode and galvo motors similar ones on alibaba are dirt cheap, I think the main high price is that machined housing its quite a complex shape to cnc and that is probably were the high price lies. To be honest I don’t care what the housing looks like and Formlabs have such great resin chemistries it begges the question why not offer a form resin laser and galvo housing replacement could be made in tough or black Im sure.
I’ll resort to printing sparingly now (not that I ever was able to print consistantly) in open mode until the thing gives up and I need to throw it in the trash but I would never buy one again no matter the marketing spin sad to say.
However If they 3d printed a cheap laser and galvo housing for us it would defiantly give me confidence that they care about customers longterm.
I would’ve or would be buying thousands in resin if the thing was reliable or worked as advertised. But even in open mode the wiper is disabled so it doesn’t mix up the resin so still not ideal, mixing is still needed for long prints so in closing. Not a fun experience.