# Print start only after hard reboot of printer (1.6.4) **URL:** \ **Category:** Form 3/3+\ **Created:** [May 7, 2020, 6:13am UTC](https://forum.formlabs.com/t/print-start-only-after-hard-reboot-of-printer-1-6-4/27588 "2020-05-07T06:13:05Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![littleprint](https://avatars.discourse-cdn.com/v4/letter/l/dfb087/32.png) [@littleprint](https://forum.formlabs.com/u/littleprint)\ **Post date:** [May 7, 2020, 6:13am UTC](https://forum.formlabs.com/t/print-start-only-after-hard-reboot-of-printer-1-6-4/27588/1 "2020-05-07T06:13:05Z")
Hello I have a repeatable issue with my Form 3 printer (newest firmware, occured occasionally). Whenever I start a print, either uploaded from PreForm or choosen from the printed jobs list, it stucks always for hours in step 3/5 Filling. The only workaround is to switch off the printer and to choose the aborted job from print jobs. It does not work when I abort the job, it must be the switch off variant. This is really annoying and costs a lot of time. It did not occure at the beginning, I expect it’s an issue from the last firmware updates. Resin tank is full. Please help to solve this issue. Thanks littleprint I also wrote some details here: > [@Form 3 stuck on 'Filling' before print](http://forum.formlabs.com/t/form-3-stuck-on-filling-before-print/27474): > > Hi, I recently bought a Form 3 and its been great, but I have noticed before a print it would pour a lot of excess resin into the tank which i was left with afterwards, I’m not sure if this is normal, either way it didn’t seem to be causing too many issues. my most recent print however can not get past the ‘Filling’ stage. I’m not getting any error messages and preform and the printer touchscreen estimate I have half of my resin left in the cartridge. But it feels empty! I noticed I had a larg… ---
**Author:** ![billb](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.formlabs.com/billb/32/5587_2.png) [@billb](https://forum.formlabs.com/u/billb)\ **Post date:** [May 7, 2020, 9:20am UTC](https://forum.formlabs.com/t/print-start-only-after-hard-reboot-of-printer-1-6-4/27588/2 "2020-05-07T09:20:58Z")
It sounds like your cartridges empty and you need a new one. Preform reports the amount of resin the can be used rather than how much is left in the cartridge. ---
**Author:** ![littleprint](https://avatars.discourse-cdn.com/v4/letter/l/dfb087/32.png) [@littleprint](https://forum.formlabs.com/u/littleprint)\ **Post date:** [May 7, 2020, 9:25am UTC](https://forum.formlabs.com/t/print-start-only-after-hard-reboot-of-printer-1-6-4/27588/3 "2020-05-07T09:25:20Z")
Hello I didn’t change anything between the tries. It only starts after are hard power off. My cardridge is full. ---
**Author:** ![littleprint](https://avatars.discourse-cdn.com/v4/letter/l/dfb087/32.png) [@littleprint](https://forum.formlabs.com/u/littleprint)\ **Post date:** [May 15, 2020, 5:38am UTC](https://forum.formlabs.com/t/print-start-only-after-hard-reboot-of-printer-1-6-4/27588/4 "2020-05-15T05:38:56Z")
Hi all I have noticed that this only happens with the gray resin. I changed the tank and cardridge recently and everything worked as usual, no timeout etc. Is there any issue with the resin level sensor? If so, why isn’t there a timeout? ---
**Author:** ![littleprint](https://avatars.discourse-cdn.com/v4/letter/l/dfb087/32.png) [@littleprint](https://forum.formlabs.com/u/littleprint)\ **Post date:** [May 18, 2020, 3:15pm UTC](https://forum.formlabs.com/t/print-start-only-after-hard-reboot-of-printer-1-6-4/27588/5 "2020-05-18T15:15:45Z")
Hello community I have installed the new firmware today and started a new print with gray resin. It seems to work, there was no need for interruption as before. Thanks for fixing this issue! All the best