# PreForm software not seeing Form 1+ printer

**URL:** <https://forum.formlabs.com/t/preform-software-not-seeing-form-1-printer/3781>\
**Category:** Support & Troubleshooting\
**Created:** [February 24, 2015, 1:55pm UTC](https://forum.formlabs.com/t/preform-software-not-seeing-form-1-printer/3781 "2015-02-24T13:55:23Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Walter\_Gillespie](https://avatars.discourse-cdn.com/v4/letter/w/35a633/32.png) [@Walter\_Gillespie](https://forum.formlabs.com/u/Walter_Gillespie)\
**Post date:** [February 24, 2015, 1:55pm UTC](https://forum.formlabs.com/t/preform-software-not-seeing-form-1-printer/3781/1 "2015-02-24T13:55:23Z")

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I’ve put a ticket in on this but thought I’d post here in case anyone else has had this same issue. My PreForm software v. 1.8.2 is not connecting to my Form 1+. The computer sees that the Form 1+ is there and wants to install a device driver. My computer is more than ample for the setup. I am running Windows 8.1 Pro in 64 bit. Has anyone run into this at all?

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**Author:** ![Walter\_Gillespie](https://avatars.discourse-cdn.com/v4/letter/w/35a633/32.png) [@Walter\_Gillespie](https://forum.formlabs.com/u/Walter_Gillespie)\
**Post date:** [February 24, 2015, 3:14pm UTC](https://forum.formlabs.com/t/preform-software-not-seeing-form-1-printer/3781/2 "2015-02-24T15:14:59Z")

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Got it working. Doing first print now, the FormLabs funnel. I figured that should print OK. We’ll see.

- Walt

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**Author:** ![itsacyn](https://avatars.discourse-cdn.com/v4/letter/i/eb9ed0/32.png) [@itsacyn](https://forum.formlabs.com/u/itsacyn)\
**Post date:** [March 3, 2015, 4:38pm UTC](https://forum.formlabs.com/t/preform-software-not-seeing-form-1-printer/3781/3 "2015-03-03T16:38:04Z")

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Peform 1.8.2 crashes for me. It crashes after loading a part, it crashes when removing a part, it crashes when repairing a part, etc etc etc

Where can I get an older version? Preform 1.8.1 for the Mac worked for me.

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**Author:** ![system](https://us1.discourse-cdn.com/flex025/uploads/formlabs/original/3X/5/b/5bc2bdf993ff27c2e0eecab5010b25626fbb327a.png) [@system](https://forum.formlabs.com/u/system)\
**Post date:** [March 17, 2015, 4:38pm UTC](https://forum.formlabs.com/t/preform-software-not-seeing-form-1-printer/3781/4 "2015-03-17T16:38:44Z")

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