# Preform 3.50.2 dreafully slow **URL:** \ **Category:** Support & Troubleshooting\ **Created:** [August 18, 2025, 2:22am UTC](https://forum.formlabs.com/t/preform-3-50-2-dreafully-slow/45239 "2025-08-18T02:22:22Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Rob\_Steinberg](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.formlabs.com/rob_steinberg/32/11730_2.png) [@Rob\_Steinberg](https://forum.formlabs.com/u/Rob_Steinberg)\ **Post date:** [August 18, 2025, 2:22am UTC](https://forum.formlabs.com/t/preform-3-50-2-dreafully-slow/45239/1 "2025-08-18T02:22:22Z")
Running on a 2 Xenon 64 gig RAM Win 10 machine, Preform takes forever to move, rotate, build supports, whatever. Unusable. Anyone else having the same issue? ---
**Author:** ![henryqiu](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.formlabs.com/henryqiu/32/21840_2.png) [@henryqiu](https://forum.formlabs.com/u/henryqiu)\ **Post date:** [August 18, 2025, 12:18pm UTC](https://forum.formlabs.com/t/preform-3-50-2-dreafully-slow/45239/3 "2025-08-18T12:18:30Z")
Hi @Rob_Steinberg, Sorry to hear that you’re experiencing issues. Moving and rotating shouldn’t be affected. Could you save and upload your PreForm logs and provide me with some of your system specs and GPU preferences? ---
**Author:** ![Rob\_Steinberg](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.formlabs.com/rob_steinberg/32/11730_2.png) [@Rob\_Steinberg](https://forum.formlabs.com/u/Rob_Steinberg)\ **Post date:** [August 18, 2025, 3:12pm UTC](https://forum.formlabs.com/t/preform-3-50-2-dreafully-slow/45239/4 "2025-08-18T15:12:32Z")
GPU = Radeon RX6400 Here’s the System Summary: OS Name Microsoft Windows 10 Home Version 10.0.19045 Build 19045 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name BIGHONKIN System Manufacturer Supermicro System Model X9DRH-7TF/7F/iTF/iF System Type x64-based PC System SKU 1234567890 Processor Intel(R) Xeon(R) CPU E5-2650 v2 @ 2.60GHz, 2601 Mhz, 8 Core(s), 16 Logical Processor(s) BIOS Version/Date American Megatrends Inc. 3.3, 7/13/2018 SMBIOS Version 2.7 Embedded Controller Version 255.255 BIOS Mode UEFI BaseBoard Manufacturer Supermicro BaseBoard Product X9DRH-7TF/7F/iTF/iF BaseBoard Version 1234567890 Platform Role Workstation Secure Boot State Unsupported PCR7 Configuration Binding Not Possible Windows Directory C:\Windows System Directory C:\Windows\system32 Boot Device \Device\HarddiskVolume5 Locale United States Hardware Abstraction Layer Version = “10.0.19041.5553” User Name BIGHONKIN\rjs Time Zone Eastern Daylight Time Installed Physical Memory (RAM) 64.0 GB Total Physical Memory 64.0 GB Available Physical Memory 40.7 GB Total Virtual Memory 73.5 GB Available Virtual Memory 46.0 GB Page File Space 9.50 GB Page File C:\pagefile.sys Kernel DMA Protection Off Virtualization-based security Not enabled Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected, TPM is not usable Hyper-V - VM Monitor Mode Extensions Yes Hyper-V - Second Level Address Translation Extensions Yes Hyper-V - Virtualization Enabled in Firmware Yes Hyper-V - Data Execution Protection Yes (Attachment log.txt is missing) ---
**Author:** ![Rob\_Steinberg](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.formlabs.com/rob_steinberg/32/11730_2.png) [@Rob\_Steinberg](https://forum.formlabs.com/u/Rob_Steinberg)\ **Post date:** [August 18, 2025, 3:21pm UTC](https://forum.formlabs.com/t/preform-3-50-2-dreafully-slow/45239/5 "2025-08-18T15:21:07Z")
Here’s the compressed preform log: (Attachment log.txt.zip is missing) ---
**Author:** ![Rob\_Steinberg](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.formlabs.com/rob_steinberg/32/11730_2.png) [@Rob\_Steinberg](https://forum.formlabs.com/u/Rob_Steinberg)\ **Post date:** [August 18, 2025, 3:23pm UTC](https://forum.formlabs.com/t/preform-3-50-2-dreafully-slow/45239/6 "2025-08-18T15:23:44Z")
You need to send me a link in order to send you the log; your email system is rejecting it due to the .zip format. It’s also 9 megs, above your 7 meg limit. ---
**Author:** ![henryqiu](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.formlabs.com/henryqiu/32/21840_2.png) [@henryqiu](https://forum.formlabs.com/u/henryqiu)\ **Post date:** [August 18, 2025, 7:15pm UTC](https://forum.formlabs.com/t/preform-3-50-2-dreafully-slow/45239/7 "2025-08-18T19:15:29Z")
@Rob_Steinberg Thanks. Please try again, I’ve just changed the file size limit on the backend. ---
**Author:** ![Rob\_Steinberg](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.formlabs.com/rob_steinberg/32/11730_2.png) [@Rob\_Steinberg](https://forum.formlabs.com/u/Rob_Steinberg)\ **Post date:** [August 29, 2025, 3:53pm UTC](https://forum.formlabs.com/t/preform-3-50-2-dreafully-slow/45239/8 "2025-08-29T15:53:15Z")
Haven’t heard back from you. I need a link to send you the logs. ---
**Author:** ![Rob\_Steinberg](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.formlabs.com/rob_steinberg/32/11730_2.png) [@Rob\_Steinberg](https://forum.formlabs.com/u/Rob_Steinberg)\ **Post date:** [September 2, 2025, 4:09pm UTC](https://forum.formlabs.com/t/preform-3-50-2-dreafully-slow/45239/9 "2025-09-02T16:09:19Z")
Earth to Henry; favor of a reply, etc. ---
**Author:** ![henryqiu](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.formlabs.com/henryqiu/32/21840_2.png) [@henryqiu](https://forum.formlabs.com/u/henryqiu)\ **Post date:** [September 3, 2025, 11:41am UTC](https://forum.formlabs.com/t/preform-3-50-2-dreafully-slow/45239/10 "2025-09-03T11:41:53Z")
Hi Rob, apologies for the delay in my response. As per my last message, the 7mb limit should be increased and allow .zip format, so feel free to upload those here or privately to me in a DM, and I will attach them to the bug ticket for the engineers to take a look at. ---
**Author:** ![system](https://us1.discourse-cdn.com/flex025/uploads/formlabs/original/3X/5/b/5bc2bdf993ff27c2e0eecab5010b25626fbb327a.png) [@system](https://forum.formlabs.com/u/system)\ **Post date:** [March 4, 2026, 11:42pm UTC](https://forum.formlabs.com/t/preform-3-50-2-dreafully-slow/45239/11 "2026-03-04T23:42:24Z")
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