# Preform (3.40) crashing at support generation

**URL:** <https://forum.formlabs.com/t/preform-3-40-crashing-at-support-generation/39085>\
**Category:** Support & Troubleshooting\
**Created:** [September 13, 2024, 10:18am UTC](https://forum.formlabs.com/t/preform-3-40-crashing-at-support-generation/39085 "2024-09-13T10:18:20Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![MONTUR](https://avatars.discourse-cdn.com/v4/letter/m/3ec8ea/32.png) [@MONTUR](https://forum.formlabs.com/u/MONTUR)\
**Post date:** [September 13, 2024, 10:18am UTC](https://forum.formlabs.com/t/preform-3-40-crashing-at-support-generation/39085/1 "2024-09-13T10:18:20Z")

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Hey there,

since today I’ve had nothing but problems with the current Preform release. It’s crashing at 97% support generation. Regardless of what model i throw at it. Ive updated my graphics drivers (as suggested) - to no avail.

[Edit: I’ve rolled back to Preform v.3.35 - seems to work fine}

Any ideas?  
This is getting really lame.

Cheers,

Raph.

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**Author:** ![Thope421](https://avatars.discourse-cdn.com/v4/letter/t/34f0e0/32.png) [@Thope421](https://forum.formlabs.com/u/Thope421)\
**Post date:** [September 13, 2024, 3:02pm UTC](https://forum.formlabs.com/t/preform-3-40-crashing-at-support-generation/39085/2 "2024-09-13T15:02:53Z")

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I am also having this issue. I am able to get it to work if internal supports are turned on but disabling internal supports causes it to crash.

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**Author:** ![system](https://us1.discourse-cdn.com/flex025/uploads/formlabs/original/3X/5/b/5bc2bdf993ff27c2e0eecab5010b25626fbb327a.png) [@system](https://forum.formlabs.com/u/system)\
**Post date:** [March 15, 2025, 3:03am UTC](https://forum.formlabs.com/t/preform-3-40-crashing-at-support-generation/39085/3 "2025-03-15T03:03:04Z")

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