# Is Dashboard.formlabs.com down? **URL:** \ **Category:** Support & Troubleshooting\ **Created:** [January 31, 2018, 11:17pm UTC](https://forum.formlabs.com/t/is-dashboard-formlabs-com-down/17164 "2018-01-31T23:17:50Z")\ **Posts on this page:** 17\ **Page:** 1
**Author:** ![shawny2005](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.formlabs.com/shawny2005/32/10282_2.png) [@shawny2005](https://forum.formlabs.com/u/shawny2005)\ **Post date:** [January 31, 2018, 11:17pm UTC](https://forum.formlabs.com/t/is-dashboard-formlabs-com-down/17164/1 "2018-01-31T23:17:50Z")
I’m getting infinite spinners. ---
**Author:** ![shawny2005](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.formlabs.com/shawny2005/32/10282_2.png) [@shawny2005](https://forum.formlabs.com/u/shawny2005)\ **Post date:** [January 31, 2018, 11:24pm UTC](https://forum.formlabs.com/t/is-dashboard-formlabs-com-down/17164/2 "2018-01-31T23:24:23Z")
Odd, my safari only. works in chrome. ---
**Author:** ![ianmelody](https://avatars.discourse-cdn.com/v4/letter/i/c4cdca/32.png) [@ianmelody](https://forum.formlabs.com/u/ianmelody)\ **Post date:** [February 1, 2018, 2:12am UTC](https://forum.formlabs.com/t/is-dashboard-formlabs-com-down/17164/3 "2018-02-01T02:12:26Z")
Same here: Chrome works but not Firefox. ---
**Author:** ![ianmelody](https://avatars.discourse-cdn.com/v4/letter/i/c4cdca/32.png) [@ianmelody](https://forum.formlabs.com/u/ianmelody)\ **Post date:** [February 6, 2018, 5:15pm UTC](https://forum.formlabs.com/t/is-dashboard-formlabs-com-down/17164/4 "2018-02-06T17:15:54Z")
Today the Dashboard functions on Firefox and iphone but not Chrome. ---
**Author:** ![Frew](https://avatars.discourse-cdn.com/v4/letter/f/c0e974/32.png) [@Frew](https://forum.formlabs.com/u/Frew)\ **Post date:** [February 7, 2018, 4:15pm UTC](https://forum.formlabs.com/t/is-dashboard-formlabs-com-down/17164/5 "2018-02-07T16:15:53Z")
Hmm, we’re not seeing any Dashboard downtime on our end. What sort of error are you running into? Is this failing to load with an error or incorrectly displaying elements? ---
**Author:** ![Sculptingman](https://avatars.discourse-cdn.com/v4/letter/s/3be4f8/32.png) [@Sculptingman](https://forum.formlabs.com/u/Sculptingman)\ **Post date:** [February 7, 2018, 5:10pm UTC](https://forum.formlabs.com/t/is-dashboard-formlabs-com-down/17164/6 "2018-02-07T17:10:50Z")
What I mostly get is the inablity of the dashboard to SAVE anything I type… I’ll type a whole sentence into the notes for a print and it will disappear with the “Error Saving” warning. I’m on Chrome on a PC ---
**Author:** ![ianmelody](https://avatars.discourse-cdn.com/v4/letter/i/c4cdca/32.png) [@ianmelody](https://forum.formlabs.com/u/ianmelody)\ **Post date:** [February 7, 2018, 5:26pm UTC](https://forum.formlabs.com/t/is-dashboard-formlabs-com-down/17164/7 "2018-02-07T17:26:46Z")
Hello Frew - infinite spinners at login. Part of the problem may be our password manager ( Dashlane ). By logging out and re-entering the password the Dashboard loads properly. Dashboard on my iphone worked, then stopped and now works again. It stopped working after an ios update. Separately - I get an error message when typing notes into the print log: “error saving”. Sometimes it saves OK. ---
**Author:** ![shawny2005](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.formlabs.com/shawny2005/32/10282_2.png) [@shawny2005](https://forum.formlabs.com/u/shawny2005)\ **Post date:** [February 7, 2018, 5:28pm UTC](https://forum.formlabs.com/t/is-dashboard-formlabs-com-down/17164/8 "2018-02-07T17:28:39Z")
Mine just never load any of the dynamic information. So I see a spinner, and it keeps on spinning ---
**Author:** ![ianmelody](https://avatars.discourse-cdn.com/v4/letter/i/c4cdca/32.png) [@ianmelody](https://forum.formlabs.com/u/ianmelody)\ **Post date:** [February 7, 2018, 5:30pm UTC](https://forum.formlabs.com/t/is-dashboard-formlabs-com-down/17164/9 "2018-02-07T17:30:23Z")
Try logging out and re-entering your password. ---
**Author:** ![KenCitron](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.formlabs.com/kencitron/32/1741_2.png) [@KenCitron](https://forum.formlabs.com/u/KenCitron)\ **Post date:** [February 7, 2018, 6:46pm UTC](https://forum.formlabs.com/t/is-dashboard-formlabs-com-down/17164/10 "2018-02-07T18:46:42Z")
IE doesn’t work either, probably some security setting with the browser and the forum. ---
**Author:** ![ianmelody](https://avatars.discourse-cdn.com/v4/letter/i/c4cdca/32.png) [@ianmelody](https://forum.formlabs.com/u/ianmelody)\ **Post date:** [February 7, 2018, 8:52pm UTC](https://forum.formlabs.com/t/is-dashboard-formlabs-com-down/17164/11 "2018-02-07T20:52:41Z")
IE 11 worked for me. ---
**Author:** ![KenCitron](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.formlabs.com/kencitron/32/1741_2.png) [@KenCitron](https://forum.formlabs.com/u/KenCitron)\ **Post date:** [February 8, 2018, 2:29am UTC](https://forum.formlabs.com/t/is-dashboard-formlabs-com-down/17164/12 "2018-02-08T02:29:00Z")
Does it require flash? ---
**Author:** ![ianmelody](https://avatars.discourse-cdn.com/v4/letter/i/c4cdca/32.png) [@ianmelody](https://forum.formlabs.com/u/ianmelody)\ **Post date:** [February 8, 2018, 3:39am UTC](https://forum.formlabs.com/t/is-dashboard-formlabs-com-down/17164/13 "2018-02-08T03:39:37Z")
I am using a different machine right now so I can not check that. However… Opera running on Windows XP loads Dashboard OK ! ---
**Author:** ![KenCitron](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.formlabs.com/kencitron/32/1741_2.png) [@KenCitron](https://forum.formlabs.com/u/KenCitron)\ **Post date:** [February 8, 2018, 3:55pm UTC](https://forum.formlabs.com/t/is-dashboard-formlabs-com-down/17164/14 "2018-02-08T15:55:04Z")
Using Opera here on 2 machines one is w7 and other is 10 and both work fine. I have no flash player on either machine. ---
**Author:** ![shawny2005](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.formlabs.com/shawny2005/32/10282_2.png) [@shawny2005](https://forum.formlabs.com/u/shawny2005)\ **Post date:** [February 13, 2018, 6:32am UTC](https://forum.formlabs.com/t/is-dashboard-formlabs-com-down/17164/15 "2018-02-13T06:32:53Z")
ok finally got it again @Frew. looks like a 401 error. Mac 10.13.1 and Safari Version 11.0.1 (13604.3.5) ![08 PM](https://us1.discourse-cdn.com/flex025/uploads/formlabs/original/2X/a/a96f84a114a242cdd66e88d36c80106e1b03ffdd.png) ---
**Author:** ![Ante\_Vukorepa](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.formlabs.com/ante_vukorepa/32/18125_2.png) [@Ante\_Vukorepa](https://forum.formlabs.com/u/Ante_Vukorepa)\ **Post date:** [February 13, 2018, 2:36pm UTC](https://forum.formlabs.com/t/is-dashboard-formlabs-com-down/17164/16 "2018-02-13T14:36:52Z")
401 is an auth error. Log out, clear your cookies and local storage for [formlabs.com](http://formlabs.com), and log back in. ---
**Author:** ![system](https://us1.discourse-cdn.com/flex025/uploads/formlabs/original/3X/5/b/5bc2bdf993ff27c2e0eecab5010b25626fbb327a.png) [@system](https://forum.formlabs.com/u/system)\ **Post date:** [February 27, 2018, 2:36pm UTC](https://forum.formlabs.com/t/is-dashboard-formlabs-com-down/17164/17 "2018-02-27T14:36:56Z")
Closed on February 27, 2018, 2:36pm UTC This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.